iCare is committed to protecting the privacy of users of www.icarecharity.com (the “Website”) and complying with our obligations under the General Data Protection Regulation (the “GDPR”). We are aware that as a user of this Website you care about the security and privacy of your information. The purpose of this Privacy Statement (the “Statement”) is to outline how we deal with any personal data you provide to us while visiting this Website. You should not use this Website if you are not happy with this Statement.
By visiting this Website, you are accepting the terms of this Statement. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of those other websites.
2. What Information does iCare Collect?
2.1 We retain two types of information
(a) "Non Personal Data"
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Like most websites, we gather statistical and other analytical information collected on an aggregate and anonymous basis from all visitors to our Website. This “Non-Personal Data” comprises information that cannot be used to identify or contact you, such as your IP (Internet Protocol) address, domain name, browser type, operating system, and information such as the website that referred you to us, the files you downloaded, the pages you visit, and the dates/times of those visits, and other anonymous statistical data involving the use of our Website.
(b) "Personal Data"
“Personal Data” is data that identifies you or can be used to identify or contact you. Personal Data is collected only with your knowledge and permission, and is retained by iCare in a secure manner.
2.2 If you choose not to provide Personal Data, you can still browse and use the Website, but certain functions/services will not be available without providing the necessary Personal Data. This is detailed below in Section 3.
3. Purposes for which we hold your information
3.1 Non-Personal Data
This information is used in an aggregate form to analyse trends and usage of the Website and to improve the usefulness of the Website.
3.2 Personal Data
(a) If you register for a fundraising event, request information, or provide feedback, you will be asked to provide Personal Data such as your name, postal address, e-mail address and occasionally your date-of-birth (some fundraising events may be age dependent).
(b) If you wish to make an online donation, you can opt-in to give us your name, postal address, email-address, and the amount of your donation. If you choose to provide this Personal Data, we will use this to issue you with a receipt. We may also use the information to contact you about future events, unless you indicate you do not wish to receive such communications. If you choose not to opt-in, your donation will be considered an anonymous donation, and we will not retain any Personal Data relating to the donor.
3.3 When making a donation, you will be transferred to a secure encrypted iCare webpage hosted by our credit card processor, Realex-Payments, who will perform the transaction on our behalf from your credit card or laser card. Your card details will not be divulged to iCare.
3.4 A second opt-in clause is located on all online forms. By ticking this box you are giving permission to iCare to use the Personal Data you provide to contact you regarding upcoming fundraising and general Evolve events.
3.5 Personal Data is only collected from you if you voluntarily submit it to us.
3.6 For the purposes of the Santa’s Gatelodge personalised Santa videos and Santa letters, the pictures and personal information that you choose to submit will be held securely and confidentially on our booking system with an allocated order number. Our in-house illustrator will only access this information when creating your personalised video. On delivery of your personalised video (via email directly to you) and /or letter (depending on what you have ordered), all information and photos we have on file in relation to your order number will be permanently and securely deleted from our system.
4. Disclosure of information to third parties
4.1 We will not sell any Personal Data volunteered on the Website to any third party. We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless disclosure is required by agents or contractors of iCare in the course of providing services (in such circumstances, the third party is bound by similar data protection requirements).
4.2 We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.
iCare takes its security responsibilities very seriously, including by employing appropriate physical and technical security measures, conducting staff training and generating awareness, and regular reviews of these responsibilities. We will take all reasonable precautions to prevent the loss, misuse or alteration of Personal Data you volunteer. You should note however, that Internet transmissions are never completely private or secure.
You accept that any information or message you send to the Website may be intercepted or read by others. You hereby acknowledge and accept that we have no responsibility and shall accept no liability whatsoever for loss, injury or damage occasioned by the interception by third parties of your transmissions, or the disclosure of information, including but not limited to credit card numbers, by any party with whom you transact, nor do we offer any guarantees, warranties or indemnities as to the security or otherwise of any information which you volunteer.
6. Right of access
6.1 If you have provided Personal Data to us and you:
(a) would like copies of that information;
(b) would like us to correct any factual inaccuracies in that information; or
(c) would like that information deleted from our records,
then please contact us by writing to iCare, Callan House, Hill Street, Milford Co. Armagh, BT60 3NZ.
6.2 We will use reasonable efforts to supply, correct or delete information about you on our files.
7. Changes to the website statement
This Privacy Statement will be the subject of change and the use of information that we gather shall be subject to the privacy notice in effect. It shall be your responsibility to check our Website frequently to see recent changes.